Find many great new & used options and get the best deals for Samsung Range DE92-03045F at the b… I feel that the knobs on my range are defective, since they all broke within such a short period of moderate use, and that they should be replaced by Samsung, free of charge. I do hope that there was no injury to anyone. We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. Same problem here with the knobs. I do want to add that other than the cracking knobs, we love our stove/oven and have enjoyed utilizing all of the very useful features that we had been looking for in our purchase as well as experimenting with features that were new to us. While I was speaking with customer service, I took off and inspected the remaining knobs and found that a total of 3 out of 5 were cracked and about to fall off the stove. I can’t believe Samsung is going to wait for someone to be badly injured over this! Pull off the fan. 0 users rated this 4 out of 5 stars 0. That is what reputable manufacturers do when they care about their customers. Range Kleen Electric Knob in Black (4-Pack) Model# 8114 $ 17 88 $ 17 88. Remove the back panel with a screwdriver. Free shipping. Samsung Range broken in less then 2.5 years, Re: Samsung Range broken in less then 2.5 years, To purchase any parts I recommend reaching out to our part distributor, J & J Parts, at 800-627-4368 or. Replacement parts are $100/each. 47 sold. 4.6 out of 5 stars 70. Clean the knobs in warm, soapy water. Lifetime Appliance 2 x DG64-00347B Dial Knob Compatible with Samsung Range Oven - DG64-00472B. Rather than buying a replacement Samsung control panel or Samsung overlay panel, we create replacement Samsung stove decals to solve your problem for a fraction of the cost! I'm not happy with this purchase and when I spoke with customer service, they didn't give any useful guidance either. You are spot on! Wadoy NX58f5500ss Knob Replacement for Samsung Stove Knobs Fit FX510BFGS, FX710BGS 5Pcs DG64-00472A DG64-00347A Oven Range Gas Dial Stove Knobs 4.6 out of 5 stars 59 $29.38$29.38 ($5.88/Item) Get it as soon as Fri, Aug 28 We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. Unplug the electricity. LOGIN CUSTOMER SERVICES CART (0 items) ... Home > Appliance > Range. Set Of 5 Burner Knob Dial Replacement for Samsung Range Oven DG64-00347A. Ending Dec 6 at 7:44AM PST 6d 8h. However it did cause damage to my kitchen. Your service is reason alone to never purchase another Samsung appliance. I would be interested in joining a class action lawsuit as well. I thought it was just me also. I didn't have this issue with Whirlpool which I used for 15 years prior to replacing it with this oven. Then, pull the knobs off the control valve stems. This simple knob kept kids from turning on a stove. Samsung is sending me 3 replacements and While I do appreciate that- I think there is enough feedback here from customers to warrant Samsung considering this a manufacturer’s defect and changing to a knob made with far better materials to avoid continued customer dissatisfaction. What is the difference between a … Samsung Range NX58J5600SG/AA / 0000 Repair Parts. Last one. 4 Pack Black Control Knobs Replacement with 12 Adapters for Oven/ Stove/ Range, Wide Application Obviously not! PS: Gas range oven (2018), Samsung Model: NX58H5600SS/AA. We were out of our home for 3 months do to clean up and still do not have a functioning kitchen currently! 9 users rated this 5 out of 5 stars 9. After some close calls, we just had an incident that resulted in a fire. I am also going to put in a complaint where ever I can! Send us a private message so that we can get some additional information. $28.89$28.89 ($5.78/Item) Get it as soon as Thu, Sep 17. So I ordered two knobs (another broke) at the Best Buy store through their part vendor Compass. Set your store to see local availability Add to Cart. The $80 price for garbage is bad enough but I guess that I need them. Not sure what part you need? †No Interest if Paid in Full within 6, 12, 18 or 24 Months: Available on purchases of select products charged to a Samsung Financing account. my gas range is only a year old - 1549423 The box had the right part number but the contents were wrong. Clean the stainless steel surfaces using a stainless steel cleaner or white vinegar. The sad thing is, I only came across this thread because I was looking for replacements for my stove. 5.8 cu. Free delivery. Find Knob kit cooktop & range parts at Lowe's today. 3. LOGIN CUSTOMER SERVICES CART (0 items) Samsungparts.com. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I do hope that there was no injury to anyone. LOGIN CUSTOMER SERVICES CART (0 items) Samsungparts.com. And the modern designs of Samsung ranges help upgrade the look of any kitchen. When my dishwasher just died I learned a lesson - but someone else. $11.29 shipping. http://bit.ly/2ihPL97. Can you please drop a Private Message Here with the serial number of the unit as well as the following: I have the Samsung slide in electric range flex duo. The knobs are made of steel on the outside and cheap plastic on the inside the heat and the weight of the knobs breaks off very easy, it is too bad because it is a nice looking stove and expensive but the service is terrible, I will throw the stove out before I give samsung any more of my money. I get a product credit... Now it has been 3 months and the Compass vendor (Best Buy) can't get the part either. I didn't have this issue with Whirlpool which I used for 15 years prior to replacing it with this oven. DG64-00473A Top Burner Control Dial Knob Range Oven replacement Stainless Steel Compatible … Also, since this appears to be a significant and continued issue and not one of customer neglect or abuse, as a gesture of good faith and appreciation for existing customers, Samsung should consider sending replacements to customers who have reported broken knobs in the first few years of ownership. I thought it was just me also. The Everbilt range heating element is a one-piece The Everbilt range heating element is a one-piece replacement part for most electric ranges with plug-in elements. Are they possible to get? Samsung, what resolutions are you offering in the private messages? Those customers chose Samsung over many other brands available no doubt, like myself, with the belief that Samsung makes quality products and a customer can expect that Samsung will reasonably stand behind their products if/when issues arise. I did have a fire because of this. 17 product ratings - 5Pcs DG64-00472A,DG64-00347A Stove Knobs Range Knobs Compatible with Samsung Then go inside the oven and remove the two Philips head screws holding the fan cover. Let alone the shoddy craftsmanship of a part as simple as a knob. @otucker: Please send us a private message to http://bit.ly/2CGMMUe with the model number and the serial number of your unit. item 2 Range Gas Control Knob Steel Burner WB03T10325 GE Cooktop/Stove/Oven Knobs 5 Pcs 1 - Range Gas Control Knob Steel Burner WB03T10325 GE Cooktop/Stove/Oven Knobs 5 Pcs. Thinking of buying Samsung appliances? Stick to phones Samsung because you haven't a clue on how to make a good kitchen product. This tarnishes the brand reputation, and I know for sure that my next set of kitchen applicances will be from LG. The knobs on Samsung ranges are designed to meet the requirements set by international standards, which requires a two-factor mechanism. We ordered a single knob at this point and when the replacement knob came it was the wrong color. 01-22-2020 Please enter your model code in the above model search bar. @userupset: Please send us a private message to http://bit.ly/2CGMMUe with the model number and the serial number of your unit. Why not recall this dangerous product so that those of us with this fire hazard in our homes can replace it with something safe? $0.99. @ userQ396zGlMNB I am sorry to hear this. 01-22-2020 I did have a fire because of this. We all have the same issue and want resolution. Then remove the nut holding the fan. We purchased a Samsung range last year and I was pretty surprised when a knob recently broke just 6 months after purchase. 0 users rated this 2 … Our insurance picked up most of the cost, we are still out money over this situation. Counter tops need to be replaced due to burning thru the laminate in multiple places; scorched flooring to replace due to falling embers; possible smoke damage costs throughout the house depending on feedback from the insurance adjuster. Upon opening my bedroom door to a smoke filled house. Compare. We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. $21.99. Unfortunately back on March 28, 2018 I missed turning on one of the knobs, got in the shower, I had somewhere to be, I got out because I could hear the fire alarm going off. 4.3 average based on 12 product ratings. This means two movements are simultaneously required to turn on an element: pushing in and turning. I had accidentally turned on the knobs before but always caught the situation before anything happened. Please send me a phone number that can I call and ask you guys to send me a new knobs. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 08:08 PM. Came home to a smoke filled house after being gone 30 minutes. It's an embarrasment to your brand that you won't stand behind the product. After about 15 calls, 0 returned calls from the manager I decided to go to the Best Buy store for help. On purchases of $49 to $499.99 for 6-month and $500 or more for 12-month, 18-month, or 24-month. Free delivery. $29.55. You can also browse the most common parts for NX58J5600SG/AA / 0000. 2. $100/knob is a terrible rip off, Samsung. Customer service wouldn't do anything for me. The best way to find parts for Samsung NX58J5600SG/AA / 0000 is by clicking one of the diagrams below. $0 down and 6, 12 or 18-month plans available for most appliances. This video shows how I repaired my Samsung stove knob. The part returned but no credit - then these rude people said they didn't receive it. FREE Shipping by Amazon. Replacement control KNOBS (5)-GE Hot Point electric range, model RGB745WEA1WW. Note, it is a left handed nut, so turn it right to loosen it. Please get that to us as soon as you can. We had 2 knobs break so far and we have been trying for *9* months to get replacements...here is the sad story. I will never buy another appliance made by them again and will spread this to whomever will listen to me. Over the course of normal use, your Samsung range may experience problems that prevent it from working. Stove knobs cracked and are falling off, microwave buttons work randomly, ice box in fridge has small air gap so the ice melts then freezes and builds up on top which locks the freezing mechanism so then I'm scraping it with a fork to clear it once ever two weeks. Cooktop/Stove/Wall Oven/Microwave/Range Selector Knob Exact Fit NX58H5600SS, NX58K7850SS, NX58H5650WS, NX58F5700WS, NX58J7750SS, NX58M6850SS. Smart Choice Universal Gas and Electric Range White Knob Kit (4-Pack) Model# KNOBKIT4W $ 20 98 $ 20 98. I did call customer service and they took my info but basically said there is nothing that can be done. Hello, the knob on my Samsung Oven broke after less than 2.5 years of purchasing it. Shop cooktop & range parts and a variety of appliances products online at Lowes.com. Set your store to see local availability Add to Cart. Hello, the knob on my Samsung Oven broke after less than 2.5 years of purchasing it. I am not a professional nor do I recommend you do this without professional supervision. I asked for a return since the part wrong part and J&J argued - too much time passed... Then eventually they succumbed and gave me an RMA. I had accidentally turned on the knobs before but always caught the situation before anything happened. I showed the Appliance Manager the knob and he laughed - it is for the black stainless steel store not ours and even showed us one in the store. anyone else have an issue with gas range knobs breaking? They could spin the knob and nothing happened until Mom pushed in with a little force and turned it to the desired setting. Smart Choice Universal Gas and Electric Range White Knob Kit (4-Pack) Model# KNOBKIT4W $ 20 98 $ 20 98. DG61-00525B LEG-LEVELING NE58K9850WS,PA66,BLACK,Nylo: Nationwide BO, Usually ships within 4-6 weeks I would be happy to investigate this. The knobs are made out of steel, the inside is cheap plastic, and the knobs break off very easily. The knobs are made out of steel, the inside is cheap plastic, and the knobs break off very easily. I have the Samsung slide in electric range flex duo. Learn More *Based on BTU's when compared to non-Samsung 30" Slide-in Ranges. My new Samsung is a flat glass surface. 4. You are fine as long as nothing goes wrong with your Samsung product.... i'd like to informe you, thats all my range oven model: NX58H5600SS/AA knobs is broken. First contacted the online chat tool and they provided the part number and the samsungparts.com site (J&J). 0 bids. It looks very nice, cleans easily and operates like a dream. I would not purchase any other another items from Samsung as it looks like they're trying to make more money on parts. I have a very expensive stove missing two knobs. @ userQ396zGlMNB I am sorry to hear this. Electric Range - Model NE58K9430SS/AA. Theses products that Samsung are producing for kitchens are far from anything the lowered tier brands out there are making. Thanks. 5. No, I think you misunderstood. COMPANY LOCATION 119 South 14th Street PO Box 387 Belleville, IL 62222 Phone: 800-858-5844 Email: email@example.com thankfully I was able to put it out. The first step to locate repair service in your area is to select the product that needs service. I will never buy another Samsung product. This has been going on since 2017, two years after I bought them! Kids were sobbing with worry about their pets. Great job Samsung. Samsung 30 in. I provided proof of the RMA, the tracking info with their signature and threatened BBB and attorney general action. The customer service rep made it seem like I was the first person to call and report this issue. Samsung decals are great for replacing worn off Samsung Stove labels. Slide out the stove. White Universal Replacement Gas Range Knob Set 8234. I did this before seeing this thread. Don't. I would be happy to investigate this. Then, rinse and dry them thoroughly. Samsung DG64-00473B Range Surface Burner Knob. The cooktop is 2 years old and every one of the five knobs is cracking. Range Kleen Electric Knob in Black (4-Pack) Model# 8114 $ 17 88 $ 17 88.